Shipping policy
Thank you for shopping with Remane Royal & Co. We are committed to providing premium luxury hair and a smooth delivery experience for every order.
Order Processing
All orders are processed within 2–4 business days after payment confirmation. Once your order has been processed and prepared, it will be shipped to the address provided at checkout.
Orders are not processed on weekends or holidays.
Shipping Timeframes
After processing, shipping typically takes 5–7 business days for delivery within the United States.
Estimated total delivery time: 7–11 business days
Please note that during high-volume periods such as product launches, holidays, or promotional events, shipping times may be slightly extended.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package until delivery.
Please allow 24–48 hours for tracking information to update after shipment.
Shipping Address
Please ensure that your shipping address is entered correctly at checkout. Remane Royal & Co. is not responsible for packages shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
While we do everything possible to ensure timely delivery, shipping carriers occasionally experience delays that are outside of our control.
If your package appears lost or significantly delayed, please contact us at:
Our team will assist you in resolving the issue as quickly as possible.
Order Changes
Once an order has been placed, we cannot guarantee modifications or cancellations as processing may begin immediately.